Everything You Need to Know

Why is 3D ear scanning more accurate and safer than traditional silicone impressions?   

Our patented 3D Ear Scanning System captures the exact geometry of your entire ear canal—including the critical second bend—without any contact, mess, or discomfort. Traditional silicone impressions can distort shape or miss depth variations, affecting fit and protection.

Aware’s digital scan is safer, faster, and more precise, taking less than 90 seconds per ear to complete. The result is a perfect digital model that enables precision manufacturing, consistent replication, and the industry’s most accurate, comfortable fit.

Does the human ear continue to grow as we age -- Will I need more than one ear scan?    

You'll only need one scan in your entire career. While the outer ear and earlobe continue to grow slightly with age—about 0.2 millimeters per year—the ear canal and concha remain structurally stable throughout adulthood. These areas determine your custom-fit geometry and do not change shape as you age.

Scientific research shows that gradual ear growth results mainly from cartilage cell accumulation and reduced skin elasticity in the outer ear—not in the canal where your device seals. That’s why your Aware 3D ear file remains an accurate digital record for years. Unless you undergo ear surgery or experience significant anatomical changes, one scan provides a lifetime fit for future remakes or upgraded hearing protection.

Source: Anthropometric Changes of the Human Ear with Age (2007).

How does custom 3D-scanned hearing protection improve safety and compliance?   

Employees are far more likely to wear hearing protection that’s comfortable and effective all day. Aware’s precision-fit design seals consistently, maintains proper attenuation, and reduces the need to “take plugs out to hear,” which is a major cause of occupational hearing loss. The result: better protection, fewer injuries, and higher OSHA compliance rates.

Are Aware Industrial products OSHA-compliant?   

Yes. Aware’s hearing protection meets OSHA 1910.95 Hearing Conservation Program requirements and is tested per ANSI S3.19-1974 for Noise Reduction Rating (NRR). Each device’s attenuation performance can be documented for your hearing conservation records.

 What industries benefit most from Aware Industrial hearing protection?   

We serve the loudest and most demanding environments—manufacturing, food & beverage processing, aerospace, mining, power generation, and construction. Every custom-fit product is engineered to meet the durability, hygiene, and performance standards of your specific industry. Built for the U.S. Military and trusted by elite units, Aware delivers mission-critical performance and protection from the start—bringing the same precision, reliability, and comfort to the industrial workforce.

Why is it important to reach the second bend of the ear canal?  

The second bend is where the ear canal narrows and curves toward the eardrum—the point where a true acoustic seal is achieved. Most traditional silicone impressions and generic earplugs stop short of this area, leaving gaps that reduce protection and allow sound leakage. Aware’s patented 3D Ear Scanning technology precisely maps the entire ear canal, including the second bend, to deliver a deeper, safer fit that maintains consistent attenuation across all frequencies. This ensures maximum noise reduction, superior comfort, and long-term seal integrity—even with jaw movement or head rotation.

Can employees still communicate while wearing Aware hearing protection?   

Yes. Aware offers both vented and filtered options that allow essential situational awareness and clear speech transmission—without removing protection. For environments requiring radio communication, our Aware RadioComm models integrate with most headset systems.

How is a 3D ear scan performed?   

The process is quick, clean, and completely noninvasive. A trained Aware technician uses a handheld 3D scanner to capture each ear in under 60 seconds. The digital file is securely stored for easy reorders or upgrades—no need for new impressions unless your anatomy changes.

Instructions & Warranty

How do I insert & remove my custom hearing protection correctly?   

To insert, place the canal tip into your ear and gently rotate the mold forward and toward the back of your head until it seals comfortably. You may lightly pull up on your ear with your opposite hand to help align the canal—no pushing or force is needed.

To remove, pull up gently on the top of your ear to break the seal, then rotate the mold downward as you ease it out. Avoid pulling directly on the cord.

Your Aware earpro should feel snug and secure without pressure or pain—if it doesn’t, contact Aware Support for a complimentary fit adjustment under our 100% Perfect Fit Guarantee.

What is Aware’s 100% Perfect Fit Guarantee?  

Every Aware product is backed by our 100% Perfect Fit Guarantee. If your device feels uncomfortable or doesn’t seal properly within the first 30 days, we’ll adjust or remake it at no additional cost. Simply contact Aware Support with your order number, and our team will review your digital 3D ear file to make precise refinements—no need for a new scan unless your anatomy has changed.

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How do I maintain and clean my Aware hearing protection?   

Clean regularly with mild soap and water—no alcohol or solvents. Avoid extreme heat or direct sunlight. We provide a detailed care and maintenance guide with each product to ensure maximum lifespan and hygiene compliance.

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What does Aware’s Materials Warranty cover?  

Aware products are backed by a four (4)-year Materials Warranty, covering defects in materials and workmanship under normal use. Each device is built from medical-grade, hypoallergenic silicone designed to withstand industrial, environmental, and tactical conditions. If your product experiences a verified material or manufacturing defect within the warranty period, we’ll remake or replace it at no cost. This warranty does not cover damage caused by misuse, alterations, or contact with piercings that affect the seal or fit.